Frequently Asked Questions
What is the typical delivery time?
For standard size models with material in stock, orders under 300pcs take 3-7 days. For customized models, delivery generally ranges from 10-25 days depending on quantity.
What payment methods and trade terms do you accept?
We accept T/T payments. Our standard trade terms are EXW or FOB, though other terms can be negotiated.
Do you provide installation support?
Yes, we provide detailed installation instructions for every type of guardrail and bollard to ensure proper setup.
Can you handle OEM and ODM designs?
Absolutely. We have extensive experience in customizing safety products according to specific client requirements and designs.
How are the products packaged for shipping?
All goods are securely packed in reinforced double corrugated boxes to prevent damage during transit.
Where is the nearest loading port?
Our products are typically shipped from the Ningbo port, which is closest to our production facility.